Q: What type of roofing materials do you use?

A: PVC and Coatings from IB Systems, shingles from GAF, and Sundeck PVC from Duradek(not a typo)

Q: How long does replacing a roof typically take?

A: Most shingle roofs can be completed in a single day, however there are many factors involved such as size of the roof, number of hips, valleys, penetrations, steepness, and so on. Single-ply roofs typically take more than a day if greater than 20 squares in size (2,000 sq ft) Coating systems typically take more than one day due to it being applied in multiple coatings each of which must dry prior to the next one being applied.

Q: How can we get an estimate?

A: By calling, emailing, or directly through our webpage.

Q: Do we have to be out of the house when you are replacing the roof?

A: Only in rare circumstances, typically if there is a structural issue.

Q: Can I remove ice from my roof?

A: Yes, but extreme caution should be used so as not to damage the roof. Better to contact us and have us remove it for you.

Q: Why is there discoloring in my roof?

A: This is a tough one to answer because it's too vague due to there being many different types of roofing products, and each has numerous causes that could be the reason.

Q: Can you repair a sundeck?

A: Yes, simply contact us and we can send a repair crew to make the needed repairs.

Q: Will adding sundeck to my home increase the property value?

A: Typically, any home improvement will add value to the property, and with Duradek you have numerous colors and patterns to choose from which allows you to get a nice match with the colors of your home.

Q: Do you provide both residential and commercial roofing services?

A: Yes.

Q: Will you work with my insurance company to help me move forward with my roofing job?

A: Yes, we often work directly with the insurance adjuster. This can be an important step

Q: What sets you apart from your competition?

A: At Shepard Roofing quality and our customers satisfaction is of the utmost importance to us. "Just make up your mind at the very outset that your work is going to stand for quality...that you are going to stamp a superior quality upon everything that goes out of your hands, that whatever you do shall bear the hallmark of excellence." Orison Swett Marden